POS technology enhances restaurant delivery operations
November 12, 2013

Tools such as mobile point of sale devices can help small and medium-sized restaurants easily accept credit card payments when making deliveries to customers. Advancements in technology have provided consumers in the U.S. a variety of alternatives to leaving the house when it comes to basic tasks such as shopping or ordering food. As a result, regular occurrences such as rainfall or stormy weather can impact brick-and-mortar businesses in profound ways.

To eliminate these risks, many businesses in the restaurant industry have decided to maximize their revenue streams by offering delivery services. It turns out consumers have caught on quickly to these trends as well. A recent article from AM New York, a free daily newspaper based in New York City, said area residents are more likely than ever before to order food from businesses that deliver during adverse weather conditions. In fact, residents placed 20 percent more such orders in February of this year as opposed to July. The newspaper also said delis and diners are the most popular options for these kinds of services.

Elsewhere around the country, many small businesses have found unique benefits by leveraging the desire to have food brought directly to the doorstep without leaving the house. According to Tahoe Daily Tribune, a newspaper based in Lake Tahoe, Calif., the delivery options available for local residents have expanded in recent years beyond easily transported food such as pizza. A new small business called Tahoe Restaurant Delivery has partnered with several local companies to provide people with healthy choices in addition to the standard availabilities.

Tools for streamlining business-end processes
Delivering food straight to the customer's doorstep requires a high level of organization on the part of businesses. For example, stores must maintain fully operating fleets and hire drivers. Additionally, these companies may also want to consider investing in advanced credit card processing technology that makes it easier to extend the traditional point of sale beyond the brick-and-mortar environment. Whether it's through an online payment portal or an in-person POS system that seamlessly connects with a smartphone or tablet, businesses can experience significant benefits from more streamlined technology.

Any effort to maximize revenue by investing in additional payment channels must also include a centralized software system that allows business owners to easily process, store and track transaction data. The more forms of payment companies accept, the more likely it is financial information can be unnecessarily duplicated. However, small and medium-sized enterprises can eliminate these risk by investing in streamlined electronic payment systems.

Nexus: G-WEBCD3